Seeff Properties
Rude Employees

The maintenance guy, Shaun, from Seeff Rentals was unable to get into my complex today to fix my security Gate. he was unable to reach me on my cell as I was in a meeting. I returned his missed call and he proceeded to berate me. When I was finally able to get a word in he hung up the phone on me. I called him back and said that behaviour was not professional... he continued to argue with me and hung up the phone again. I escalated the matter and the manager of the branch, Tracey returned my call. My conversation with her about her rude employee was a waste of my time and energy. She basically excused his behaviour and blamed it on his frustration with me for not being able to get into the complex for a second time. And that excused the fact that he hung up on a customer twice. This and the fact that the manager of such a reputable property agency has condoned such despicable behaviour towards a customer is something that I can't quite fathom
Well done Seeff on your stellar customer service.

Company: Seeff Properties
Country: South Africa
City: Randburg Rentals

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