Department of Home Affairs
Almost 1 year later and still waiting!!!
- 07-31-2013
- 4
I applied for a vault copy of my marriage certificate in August last year. I have phoned the customer care line and they told me that it had been sent to the Brakpan branch in September last year. I have requested for a refund which I was told that I cannot have. I have been there on numerous occasions and they keep telling me that they have not received it from there Head Office. I have after numerous occassions just given up.
I am considering opening a criminal case of against them... any suggestions???
Company: Department of Home Affairs
Country: South Africa
City: Brakpan