Car Service City
MISLED INTO BELIEVING THAT IT WAS FREE

I RECEIVED A FLYER ADVERTISING CAR SERVICE. ON THE FLYER IT STATES IN POINT FORM "FREE 62 POINT SAFETY CHECK". I ENQUIRED AT THEIR PREMISES IF THE CHECK WAS FREE AND THE MANAGER SAID IT WAS FREE. I ASKED WHAT DO I DO TO BRING IT IN AND HE SAID I CAN BOOK IT IN. I DID SO AND THE NEXT DAY MY SON TOOK IT IN. HE FILLED IN A FORM ON WHICH PAYMENT METHOD IS REQUESTED. HE DID NOT TICK ANY OF IT AS HE WAS TOLD IT WAS FREE. HOWEVER ON COMPLETION HE WAS TOLD TO PAY R456 FOR IT OTHERWISE THEY WILL NOT GIVE HIS KEYS. HE MADE PAYMENT TO GET HIS CAR BACK. I WENT TO SPEAK TO THE OWNER, MR ISHMAIL AND HE SAID THAT THE SERVICE IS ONLY FREE IF YOU BRING IT FOR A MAJOR SERVICE SO I TOLD HIM WHY DIDN'T THEY TELL ME THAT IN THE 1ST PLACE. HE SAID THEY ASSUME WE KNOW THE MESSAGE THE FLYER IS CONVEYING. MY QUESTION IS WHY TELL ME IT IS FREE AND NOT SAY THAT IF I BRING IT FOR A MAJOR SERVICE THAN IT IS FREE. IF I AM QUERYING SURELY IT MEANS I DON'T UNDERSTAND HIS FLYER. HE HAD THE NERVE TO TELL ME IF I BRING MY CAR IN FOR A MAJOR SERVICE HE WILL DEDUCT THE R456. LIKE I WILL NOW TRUST HIM TO SERVICE MY CAR. THEY MISLEAD AND TO PEOPLE TO MAKE MONEY.

Company: Car Service City
Country: South Africa
City: CENTURION HENNOPSPARK

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