Kwikot
Kwikot supplies & fits dented and damaged geyse

I HAD A KWIKOT GEYSER FITTED IN 2008.
ON MONDAY NIGHT THE GEYSER BURST.
ON CONTACTING MY INSURER, I FOUND THAT THE GEYSER WAS WITHIN ITS 5-YEAR WARRANTY
WHICH ENDS NEXT MONTH, SO THEY HAD TO REPLACE THE GEYSER UNDER THEIR WARRANTY.
THEY DID ROCKUP AT MY PLACE & INSTALLED A NEW GEYSER.
HOWEVER THE GEYSER IS DENTED VERY BADLY, ALMOST SECOND HAND IN APPEARENCE.
IT WAS ALSO INSTALLED AND LEAKED AT THE PIPES.
I CALLED THEM UP.A TECH CAME OVER AND TIGHTENED SOME PIPES.
I ASK ABOUT THE DENTS ON THE GEYSER, & HE REMARKED THAT THERE ARE 60 / 70 ON A TRUCK THATS SENT DOWN FROM JHB WITH THE GEYSERS, & THERE IS NOTHING HE CAN DO.
IN SHORT, I CONTACTED LEGALWISE TO WHICH I AM A MEMBER, AND SERIOUS ACTION IS TO BE TAKEN AGAINST KWIKOT SHOULD THEY NOT REPLACE THIS GEYSER.
I WAS TOLD BY THE ATTORNEY THAT UNDER THE C.P.A WE THE CONSUMER HAVE THE RIGHT TO FAIR QUALITY OF GOODS & SERVICES & THAT KWIKOT NEED REPLACE THIS GEYSER.
I PERSONALLY THINK THAT THIS COMPANY HAS LOST ITS PRIDE ON WORKMANSHIP, AS THE OUTTER COVERING WHICH ARE CONVEXED ARE SO CREASED & SHOWS POOR WORKMANSHIP, APART FROM THE DENTS & KINKS ON THE GEYSER.
I WOULD HATE TO THINK ABOUT THE INTERNAL DAMAGE TO THE GEYSER.

Company: Kwikot
Country: South Africa
City: Durban

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