Kwikot
Install a Geyser badly and then ignore custome

Our geyser burst, our Kwikot geyser was still under warranty so they were fantastic in coming the same day to replace it. Two weeks later - we have water running down our walls and into the linen cupboard.

After much begging they eventually send two guys to check the geyser - a pipe was not placed properly and its been leaking. Im not asking for huge compensation - just to paint my roof and the yellow marks.

I have had to call them 15 times to get a response, they say they will call and don't. Im really disappointed that a simple sorry has not even been given. Its disgusting that they think they can treat customers like this.

Company: Kwikot
Country: South Africa
City: Johannesburg

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