Stevens & Co
No repair service

Miscellaneous

I purchased a lithium ion drill/grinder in July from Makro and after the 1st charge the battery packed up. It was 2 weeks and 2 days since purchase so Makro would not refund the purchase. I took it to the dealer for repair and after a month they said they had no joy form Ryobi, for a new battery and gave me a letter for Makro to replace the battery. What worries me is if this drill is out of warranty how am I going to get it fixed as they clearly have no backup service for their products. Buyer beware. The few extra bucks for a decent product goes a long way.


Company: Stevens & Co
Country: South Africa
City: PE
  <     >  

RELATED COMPLAINTS

Makro
Ackup service

Makro
Refusal To Issue Legitimate Refund

Makro
Do not buy Makro products

Stevens & Co
RYOBI - No Nonsence Replacement

Probe Batteries
Care about customers - No problem warranty

Makro
MAKRO SELLS INFERRIA ELECTRICAL EQUIPMENT

Makro
Makro refuses to honour warranty - ref. 2141787

Makro
Cellphone Contract

Makro
PRODUCT GUARANTEE

Makro
Makro - Where is Your Customer Service???