Auto Spare Surgeon
Ikraam at Auto Spare Surgeon simply the best

Miscellaneous

I had a crisis last Friday, needing to replace a part on my Mercedes C230K coupe and the part quoted through Merc SA was horrendously expensive. As I was trading the vehicle in, I didn't want to have to fork out a fortune as she was leaving my possession. I searched the net and came across your website. Phoned immediately and was put through to Ikraam, who immediately assisted me in first ascertaining WHICH mercedes C230 I was driving (I'm not a car fundi as to the many varieties of my model), then checking that you had the right part at the RIGHT PRICE.

Ikraam managed to give me the part at a great saving, including vat and delivery to Midrand.

Due to a few unforeseen circumstances, he driver didn't get to deliver the part to me yesterday as requested (I had to have the vehicle at dealer this morning), and when I phoned Ikraam at 10h45 this morning, with no delivery and in a slight panic, he immediately climbed into his vehicle and personally drove the part out to me in Midrand.

I work in the service industry as well and can safely say that Ikraam has today put the entire service industry to shame with his extra mile.

I hope you hang on to this gentlemen as he is an asset!


Company: Auto Spare Surgeon
Country: South Africa
City: Pretoria
  <     >  

RELATED COMPLAINTS

Hyundai South Africa
Bad service and attitude

Chery SA
Chery Choice 212 Braamfischer Street, Randburg

BMW South Africa
BMW does not care about its customers

Online Parts
Lack of delivery

Sandown Motors
3 Weeks to Replace a Part with 6 in country

Mercedes Benz Century City
High Prices / Bad Service / NO RESPONCE

Mccarthy
Unable to complete repai

General Motors South Africa
Unable to complete repairs

Defy Appliances
Spares more expensive at Defy than at others