Placecol
Response to previos complaint

I lodged a complaint 2 weeks ago on Thursday, so on Wednesday 22nd i received a call from the store manager Angelique to apologise. I thanked her for finally making contact with me.
However i wish to question the business ethics of your company as I feel it was not her duty to phone me and apologize for a promise a Regional Manager made and never kept. As a manager myself when i tell a person I will phone them back, I do so. If a complaint is laid against me my manager phones the client to sort out the issues!
My concern is whether your other customers are made promises by this lady and not met.

Trust your business will tend to the issues at hand!

Company: Placecol
Country: South Africa
City: Walmer park

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