Vfv Attorneys
Not a very helpfull Firm

I am a third party in an accident and the release form for the funds claimed to repair my vehicle was signed and sent to VFV Attorneys 14 November 2012. I must constantly follow up and then no one at this Attorneys Firm can help me as to what the status of my claim is except that their client did not give them feedback, WOW that's pathetic, three months now excluding December 2012 festive days. I contacted FSB who is responsible for the claim settlement and they refuse to give me feedback on the status of my claim because I am the third party.

The Attorneys reduced my claim with about R2000.00 and made me submit a letter from my insurer that I will not claim from my insurer. Now we are well on track in the new year, chances for price increases are good, that would most probably have a even bigger negative financial implication to myself concerning the repair cost of my vehicle.
I think that it is very unprofessional of both Institutions (VFV Attorneys and FSB Solutions) involved not to even give me feed back on a regular basis if there is a valid reason why the claim settlement is being delayed.

Date & Time of Incident is for Release form signed and not actual accident date.

Company: Vfv Attorneys
Country: South Africa
City: Pretoria

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