5Rooms.com
Not so merry Christmas!

I ordered a new majestic executive bed at 5 [URL Removed] on December 4th 2013 and received an email confirming that I will receive my order the week of December 16-20. A week later I received another email with no explanation that my order has been moved from that week tothe week of January 6th! I was livid and asked if I can cancel my order. It was cancelled and I reinstated it the next day and I was told that my delivery will still be made on January 6th. To my surprise I received an email today that my order will now be delivered on the week of January 27th and 31st! Seriously? I then called to follow up on this and I was told that the person who reinstated my order did not reinstate in December but only did that today, January 2nd 2014! Unbelievable! This is certainly not my fault and I should not have to suffer because of an incompetent employee! Im so angry right now and disappointed in [URL Removed] I will just never order from them again!

Company: 5Rooms.com
Country: South Africa
City: Cape Town

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