Discovery Vitality & Vitality Mall
Break in Membership???

I do no understand where or HOW there has been a break in membership? I had requested my vitality to be transferred back onto my life plan and all was running smoothly up until January when suddenly Virgin active called me to tell me Vitality had been cancelled.

How does this work? WHo authorised the cancellation? How do I go about getting this rectifiied??? This is extremely frustrating and someone needs to sort this out ASAP>

Not sure if this helps - MailRef#555033753#- - but this is the mail i received on 12th December confirming my Vitality.

Vitality Number: 5002498452
Policy Number: 5130455454

Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: General

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