Bonitas
Tyring to get payment

I submitted an invoice for services rendered to a member at the end of January.
I received no information regarding payment, but when I enquired I was told that my banking details had not been registered, and was told I would be sent a form by email. This did not arrive. I then attempted to contact someone in order to obtain the relevant form through an email query: 130213QR6W08 to which I received a response that the query had been closed!
In the course of last week I went in to the the medscheme office in Cape Town that manages bonitas and optained the form, which I completed, attaching a copy of my ID as indicated, and I went to nedbank and requested from them using the wording supplied in the form an original letter from the bank as proof of my account details. This 2 page document with letterhead was attached to the form and presented at the medscheme office, where I was told the form would be sent off by internal mail.
Today I followed up, having not heard anything from bonitas, to find that the form supplied by my bank (Nedbank) is not adequate. I am registered with various medical insurance companies and this letter has always been more than adequate. And Now?

Company: Bonitas
Country: South Africa
City: General

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