Protea Hotels
Great afternoon ruined with bill

I took my mother who has recently become a pensioner to enjoy an afternoon of high tea at your Fire & Ice (Melrose Arch) hotel based on the information received online - [URL Removed] We had a great afternoon until we received our bill which reflected R270.00 for two people for high tea. When I asked the waiter (Lebo) why the price was so high, he advised that the price had increased by R15 recently. It was only until I got home and was able to check my initial thoughts and verify the website information that I can now dispute the amout I had to pay. An increase from R85 to R135 is definitely not R15. I am really disappointed in the poor advertising and up to date information. As what was supposed to be a reasonably priced afternoon out ended up being far too expensive. I wont be returning anytime soon.

Company: Protea Hotels
Country: South Africa
City: Fire & Ice - Melrose Arch

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