Medshield
Refusal to pay for spinal procedure

Health & Medicine

I am an osteoporosis sufferer and my spine is under strain. I am in constant pain and last year had to have a vertebra plasty as I cannot have normal surgery as my spine will crumble and will not hold the screws. Medshield refused to pay for this and said if I were to have a bridge or cage inserted as per normal procedure they would pay. We explained with numerous motivations from physicians and neuro surgeons that in my case this was not possible due to the osteoporosis. They ignored this and just said no. My pain has worsened to the extent now that virtually every day I am compromised. Last week a neuro surgeon wanted to do a rhizotomy to deaden all the nerve ends in the cervical area as my headaches are the result of these vertebrae degenerating. They have refused to pay for this again. We are pensioners and just cannot afford to pay for this. I need help desperately We had to pay ourselves for the original vertebra plasty which cost R40 000 .
We need someone to intervene please!!!


Company: Medshield
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Medshield
Help please

Fedhealth Medical Scheme
Medical codes

Medshield
Medshield came through for me after years of agoni

Discovery Health
Non approval of procedure

Thalmache Kennel
Pedigree pup sold with latent congenital defect

Medshield
Take our money and run!!!

Medshield
No service

Cashbuild
Manager refusing to claim

Fedhealth Medical Scheme
MED AID PAYS R19, 000 FOR JOINTS THAT COST R91, 000

Bankmed
3 weeks for hospital authorization??