Discovery Vitality & Vitality Mall
GYM BENEFIT NOT ACTIVE BEFORE COMMERCE DATE

Health & Medicine

I have recently joined Discovery Life and Vitality my policy commerce from the 1st of February, however I was informed via my broker and an acceptance letter from Discovery that you can activate the gym benefit of vitality before the policy commerce.

The letter state that:
You can activate your gym, movie and even some travel benefits imminently.
It is also signed by Peter Harvey.

My only problem is that now because of this false information I am going to pay for another month full gym membership. The only reason I got vitality was for the reduce gym fees as it was said that my current gym fees will amount to the fees of the reduce fee, the life cover fee and vitality. Now I am going to have to budget for an extra R 430 expense.

Please take note of false information before you decide to join Discovery.


Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: Vitality
  <     >  

RELATED COMPLAINTS

Discovery Vitality & Vitality Mall
Cancelling benefits but still deducting fees

Discovery Vitality & Vitality Mall
Vitality Healthy Food Benefit

Discovery Vitality & Vitality Mall
Poor Service

Discovery Vitality & Vitality Mall
Pathetic customer service

Discovery Vitality & Vitality Mall
Vitality Nightmare

Discovery Health
Its a Mission - No one ever takes Responsibility

Discovery Vitality & Vitality Mall
Want to cancel

Discovery Vitality & Vitality Mall
Paying for vitality without the benefits

Discovery Health
Discovery Vitality cancelled without consent