Protea Hotels
Rip off artists

We booked in today after a 5 hour trip. We booked a superior deluxe room through [URL Removed] only to find a very crammed and uncomfortable room. Dinner was a comedy of errors. My wife ordered kingklip as mains and I a medium done fillet steak. The food arrived 40 minutes after ordering: steak overdone and kingklip over done. My wife decided to eat her food because she was tired and did not want to wait longer. I returned the steak and had to wait another 45 minutes for my food. May I add that there were only 8 diners so there can be no reason for such long delays and such poor quality of food. The barman Mr Lackay singlehandedly ran the dinner service and was both helpfull and despondent. Avoid if you can, it is not worth the aggravation

Company: Protea Hotels
Country: South Africa
City: Clarens

  <     >