Dr J J Coetzer
REFUSE TO SETTLE OUTSTANDING ACCOUNT

Dear Sir.
On treatment date 04/05/2011, replacement staff was used in my practise for that day, as I attended a funeral.
The pasient was seposed to get a authorisation nr. for the treatment, the patient did not get the autho and the replacement worker let the pasient saw Dr Coetzer without a autho, Dr did a Yag Laser where the lenses get cleaned in the rooms the account outstanding came to: R3311.30. The next day I phoned the m/aid straight away to get the autho nr. they refuse to give me a autho nr as for them that was "a late autho". If got ref nr's fax delivered reports I also e-mailed all my documents to the scheme manager. I also wrote a motivation letter Ref: .060511 Q 57425.My colleage Mr P. Bergh also lodged the complained with the Rep that attended members compains in town. She gave Mr. Bergh this Sir's name but was asked not to mention that she gave it to him. Mr De Sousa. First e-mail to confirm they have received our query REF: 270611 Q 63726.27/06/2011
ON THE 28/06/2011 WE RECEIVED E-MAIL to confurm us that our query has been closed (MI 125320280)
PLEASE HELP I was that day at my sister's funeral.
Thank you kindly Hendroheth Hooke (acc dept) tel: 018-786 2900

Company: Dr J J Coetzer
Country: South Africa
City: OBERHOLZER/CARLETONVILLE

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