Discovery Vitality & Vitality Mall
No Vitality discount on fruit at Pick a Pay

Health & Medicine

My agreement with vitality clearly states: "All whole fresh fruit and plain, raw, cut or sliced fresh fruit is included on the HealthyFood benefit"

Discovery says: "We will not be able to credit you for the fresh produce description as it does not advise what the product purchased is. It is a generic description used by Pick n Pay and the items do no pull through due to systems constraints."

On the till slips are written "Fresh Produce" and "Special offer"

The Mini Market in Knysna road says the problem is with Discovery and they will address the issue and come back but never did.
Pick a Pay blames Discovery and Discovery blames Pick n Pay and the customer looses.


Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: George
  <     >  

RELATED COMPLAINTS

Discovery Vitality & Vitality Mall
Woolworths Healthyfood Benefit For All

Discovery Vitality & Vitality Mall
Misleading Discovery / Woolworths Vitality Benefit

Discovery Vitality & Vitality Mall
Paying for vitality without the benefits

Discovery Vitality & Vitality Mall
VITALITY AND WOOLWORTHS

Discovery Vitality & Vitality Mall
No PnP cashbacks and Vitality points

Discovery Vitality & Vitality Mall
HealthyFood cash back at Woolworths

Discovery Vitality & Vitality Mall
Want to cancel

Discovery Vitality & Vitality Mall
Poor Service

Discovery Vitality & Vitality Mall
Vitality Healthy Food Benefit

Pick 'n Pay
Unhelpful tille