Bonitas
UNSATISFIED AND FRUSTRATED

I WAS SICK AND WENT TO SEE MY DOCTOR HE ORDERED SOME BLOOD TESTS WITH PATHCARE DIRECTLY FROM HIS OFFICE. EVERYTHING WAS FINE AND MY DOCTOR GAVE ME BACK MY RESULTS. TO MY SUPRISE A COUPLE OF WEEKS LETTER I RECEIVE A LETTER FROM PATHCARE THAT I OWE MONEY AND MY MEDICAL AID (BONITAS) WON'T PAY. I CALLED BONITAS TRYING TO UNDERSTAND THIS BECAUSE I HAD ENOUGH MONEY UNDER MY DOCTORS / GP'S VISIT COVER THE TESTS ONLY TO BE INFORMED THAT BLOOD TESTS FALL UNDER DAY-TO-DAY COSTS THAT DOESNT EVEN MAKE SENSE. IF I KNEW THIS THEN I WOULD'VE TOLD MY DOCTOR NO BECAUSE I DIDNT HAVE MONEY FOR THAT..

I DON'T HAVE THE MONEY TO PAY OFF THE OWED AMOUNT... HAVING MEDICAL AID I THOUGHT I WON'T HAVE TO FIND MY SELF IN SUCH SITUATIONS AND DON'T BUDGET FOR MEDICAL BECAUSE I HAVE MEDICAL AID "SO I THOUGHT". PATHCARE WILL HAVE TO SEND MY BILL TO THEIR ATTORNEYS... COURT... THEN A JUDGEMENT UNDER MY NAME.

I WILL DEFINITELY SWITCH TO A BETTER MEDICAL AID SOON.

Company: Bonitas
Country: South Africa
City: Cape Town

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