Lancet
Billing/Account issue and BAD staff attitude

Health & Medicine

I had a LOT of back and forth with incorrect billing, threatening text messages about being handed over, when your systems and processes are CLEARLY at fault! On top of that, I've had to deal with incompetent and RUDE staff who put phones down in ones ear. As long as I have a choice, I WILL NOT use Lancet laboratories, as you OBVIOUSLY do not have your house in order. I am a Management Consultant, so you are more than welcome to hire to to assist with resolving some of your system, process and staffing issues!!


Company: Lancet
Country: South Africa
City: Rochester Place and Call
  <     >  

RELATED COMPLAINTS

Lancet
Lancet Laboratories accounts???

Lancet
Handed over without any knowledge of account

Lancet
INCOMPETENT SERVICE

Lancet
Why must the patient sort out disputes?

Lancet
Handed over to ITC without being sent an invoice

Lancet
Never receive a statement!

Lancet
Nasty SMS from Lancet

Lancet
Lancet SMS threatening me with ITC handover!!

Lancet
Computer system rude and systems inadequate

Lancet
Bblacklisted without knowledge of account