Kearsney Manor
BREACH OF CONTRACT & BAD ATTITUDE @KEARSNEY MANOR

I booked out the entire B & B accommodation at Kearsney Manor for my wedding. I confirmed the booking and was awaiting banking details to pay a deposit. The manager confirmed my reservation via email and still didn't supply banking details to deposit the money, although she stated she was generating an invoice for me. This was after a week of not hearing from them, i sent a confirmatory email and asked to supply the details. Almost immediately I received an email saying

"Thanks for your e-mail. Yes, I have done the reservation for you.

Attached please find the Room Description form - kindly indicate how many people will be staying over on the Saturday night and how many on the Friday night. Once I have the exact numbers, I will prepare your invoice for the 50% deposit. The balance will be payable closer to the time."

A couple hours after sending this email I received another one saying they can no longer accommodate me as another bridal party viewed the venue this past weekend, and has booked the venue and paid a deposit.

After numerous phone calls they did not care and put the phone down on me and said they cant help and too bad. I am disgusted they did this!!

Company: Kearsney Manor
Country: South Africa
City: KZN North Coast, Kwa Dukuza

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