Discovery Vitality & Vitality Mall
Super slow bandwidth

Subscribed to a 4 MB line, speed just breaks down at least once a week.
Reboot, Wait, reboot, wait, reboot, and then:
IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre
Please wait testing speed now...
Start Time: 14:41:55
End time: 14:44:31
IP Address: 105.236.156.116
Download Size: 409600 bytes
Time Delta: 156.98448801041 seconds
Download Speed: 3 KBytes/s
Line Speed: 24 kbits/s
Why am I paying for this?
Why do I have to call in every time to get it fixed?
Why does the fix last only a week at best?
Why is there no quality control from Vitality?
What is the refund policy?
This is becoming a serious nuisance!
Too much time lost chasing it up, money spent on phone calls, instead of actually working.
Please take this serious - I am buying the ADSL service from you, so am not interested if it's telkom.
You sell, I pay, you make sure it works and keeps working. I keep paying.
Please propose a lasting solution & compensation.

Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: Vitality Broadband

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