Samsung South Africa
Galaxy S4 Mini and ADH warranty

I upgraded to a Galaxy S4 Mini on contract with Vodacom 17 days ago. My phone developed a hairline crack across the screen (not dropped or squashed). I'm now told the S4 Mini is not covered by the ADH - even though I registered for it and Samsung sent me a confirmation sms I had the cover. I'm going to follow this up with Consumer Watchdogs as this is considered unethical business practice. I see quite a number of people in South Africa have the same problem. Samsung's standard reply on here is not good enough. Why confirm via sms if the Mini is excluded from this?

Company: Samsung South Africa
Country: South Africa
City: Pretoria

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