Cell C
Billed for the more expensive phone I returned

I initially ordered a Samsung Galaxy S3 mini when I upgraded on my RBM200 contract. The incorrect phone, the Samsung Galaxy S3 was dispatched and after many correspondence, I received the correct (and much cheaper) Samsung Galaxy S3 mini. However, after receiving my first invoice, I was billed for the more expensive Samsung Galaxy S3. Now I'm sitting with the cheaper phone, and paying R400 pm instead of R300 pm.

I have 2 identical contracts and I am suppose to pay exactly the same amount on both of these contracts (excluding out of bundle telephone calls and internet usage and sms usage). Will you please rectify this a.s.a.p.

Regards
Edna

Company: Cell C
Country: South Africa
City: Johannesburg

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