Samsung South Africa
Samsung Galaxy S4 - Swollen Battery

Hello...

I have only had my Samsung Galaxy S4 for 6 months, but in the last 2 weeks, I have been having terrible battery problems.

The phone would be sufficiently charged, but would die every time I try and make a phone call, take a picture or even send an SMS. I would constantly have to have my phone on charge. I had then noticed that the battery is bulging/swollen and very hot. The phone is BRAND NEW, not older than 6 months, how can the battery be swelling already?

I travel internationally often thus not having a functional phone is unacceptable. I am currently abroad and having terrible trouble with the phone.

I would appreciate a speedy response and resolution to this issue.

Kind regards,
Cezanne.

Company: Samsung South Africa
Country: South Africa
City: Clearwater Mall

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