Samsung South Africa
Thank you Samsung for exellent service I received

Electronics and household app.

After real poor service received from one of the cell phone outlets regarding the repair of my Samsung Galaxy S3, I decided to phone Samsung to see if they would be able to assist. I spoke to the call centre who logged a call for me and they gave me a reference number. Later the week a lady called and I'm sure it was Thembi. She arranged for my phone to be picked up from me and taken in for assessment. Few days later Bradley Moodley calls. Phone will be repaired under warranty and that I must just send proof of purchase.
Today I received my phone back. Perfect!!!
Thank you so much!!


Company: Samsung South Africa
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Samsung South Africa
SAMSUNG S3

Samsung South Africa
S3 Screen no parts

Samsung South Africa
Complete Incompetence and No after care service

Samsung South Africa
Galaxy S3 not yet returned 8 weeks after repaired

Samsung South Africa
Samsung Repair centre won't repair phone

Samsung South Africa
No Samsung Galaxy S4 battery stock in South Africa

Samsung South Africa
Unsatisfactory service of Samsung S3 Cell phone

Samsung South Africa
Please assist me

Samsung South Africa
Faulty product not being fixed under warranty

Cell C
Samsung S4 Mini Still under Warranty, not repaired