Samsung South Africa
SAMSUNG S3

My Samsung Galaxy S3 stopped charging, phoned Samsung call centre and they referred me to User Electronics. they are the ONLY repair centre in the WHOLE of Pretoria. i drop my phone of first thing on Saturday morning the 25th January 2014. i have not received a phone call from anyone regarding my repair. i call the office numbers (both) which just continuously rings, eventually i get hold of user electronics on Monday the 3rd of February and i am told Susan no longer works there, however they awaiting a authorisation from Bradley Chetty. i call samsung call centre and Tshepiso advises that she checked with Bradley and no e-mail was sent to him requesting authorisation. every time i call the samsung call centre they promise to get back to me. i have not received any calls from anybody since my cell has been booked in. is this the type of service samsung offers?

Company: Samsung South Africa
Country: South Africa
City: Pretoria

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