Hewlett Packard
BAD BATCH OF PRINTER

GOOD DAY,

I HAVE BEEN A "FAN" AND HAVE OWNED MOSTLY HP PRODUCTS INCLUDING AS A PREFERENCE THEIR PRINTERS FOR MANY YEARS.
MY LATE HUSBAND OWNED THE OFFICEJET 4500 AS MENTIONED ABOVE WHICH HE HARDLY USED AND FROM THE VERY BEGINNING HE THREATENED TO THROW IT OUT OF THE WINDOW AS IT KEPT ON JAMMING THE PAPER WHEN HE TRIED TO PRINT.

SADLY MY HUSBAND PASSED AWAY IN DECEMBER. ABOUT 2 MONTHS AGO MY OFFICEJET 4355 FINALLY PACKED IN AND I STARTED USING HIS OFFICEJET 4500. MUCH TO MY DISAPPOINTMENT IT DID THE SAME TO ME. ONLY BY NOW IT STARTED MAKING RATHER BAD CREAKY NOISES AND CRUMPLED UP MORE PAGES THAT IT ACTUALLY PRINTED!
FORTUNATELY MY BROTHER SENT IT IN TO HAVE IT "SERVICED" FOR ME - IT CAME BACK SILENT NOW BUT IT IS STILL CRUMPLING UP MORE PAGES THAT IT PRINTS ABOUT EVERY SECOND PAGE IS "EATEN" UP
I JUST WANT TO KNOW IS THERE A DEFECT WITH THIS MODEL I HAVE NEVER HAD THIS AMOUNT OF TROUBLE, EVER WITH ANY OF HP PRODUCTS.
I OWNED AN OLD FLAT DECK ALL IN ONE BEFORE AND I STILL HAVE A LASERJET 6L PRO - IT IS OLD AND STILL WORKS!
ANY ASSISTANCE WILL BE APPRECIATED.
I SEARCHED THE WEB BUT WITHOUT A WARRANTEE -THERE IS NO HELP OUT THERE. I THOUGHT HP HAD 2 YEAR WARRANTEE ANYWAY

Company: Hewlett Packard
Country: South Africa
City: TECHNICAL SERVICES

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