First Car Rental
Additional charges on rental ca

The same as a previous compliant, I also refuelled the rental car, to the brim, before returning it to the drop off at the King Shaka Airport in Durban.

The following day I received a Invoice were I was billed for an additional 6.3 litres of petrol and the R60.00 contract fee. Last-mentioned cleverly hidden in the contract and not communicated you upon taking receipt of the vehicle. To consume 6 litres of petrol I had to drive at least 88 Km after refuelling, which was not the case.

Upon enquiring on the additional charge for petrol, I was very nicely explained on how they refill a vehicle very differently than it seems other filling stations do...

Company: First Car Rental
Country: South Africa
City: Durban Air Port

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