Kia Motors South Africa
Lack of assistance

Cars & Transport

I have a 2010 Kia Sportage which I purchased brand new. I've had no issues with the car until last weekend. It wouldnt start and I called the AA out who couldnt assist me either. Kia roadside came on the monday to tow me (took 4 hrs) to Sandton who sent them away as they were too busy then to Meadowdale. Long story short, the car has been there for a week and no one knows why it isnt starting. We have called Kia SA headoffice to request a loan car while everyones scratching their heads to figure out why it wont start but they wont assist us. I have a full time job and 2 children and I feel either I should get a loan or demo vehicle or Kia should pay for a hire car as this is a manufacturing fault???


Company: Kia Motors South Africa
Country: South Africa
City: Meadowdale & Head Office
  <     >  

RELATED COMPLAINTS

Kia Motors South Africa
Bad service from the Kia Service department

Mercedes-Benz South Africa
Roadside Assistance not arriving to help out

Land Rover South Africa
Still waiting for feedback since Monday 25 Nov

Mini Auto Sa
Really disappointing service

Kia Motors South Africa
Kia Sportage CRDi Registration VLZ761GP

Hyundai South Africa
Sweet roadside assistance from Hyundai

GWM SA
Poor client assistance & product quality interest

Kia Motors South Africa
Brand new Kia Sportage

First National Bank
Loan Repayments