Lindsay Saker
Brand new car in workshop after a week of delivery

I took delivery of a brand new 2013 Golf 6 GTI DSG on the 19th of Jan. I had tracker installed as per requirement from my comprehensive insurer and note that the insurance was a requirement from my finance company prior to my taking delivery of the vehicle. On my way home on Friday, the dashboard lights came on whilst driving. The speedometer was not working, the petrol gage was working as a speedometer, the hooter was also not working and the ABS, Engine, Steering wheel, traction control lights amongst others were on. The car was taken in on Monday to the dealership and I was only called late in the afternoon to be advised that the car will stay overnight. No offer was made of a courtesy car by the dealer. They asked that I call Netstar to remove the tracking device which they did but VW would only work on the car the next day as they knock off at 5pm. Heard nothing from the dealer the next day and I phoned and the service advisor advised that he had not checked on my car. When he eventually did he told me that the ABS box was damaged and that they have ordered the part which will arrive from Germany and they do not know when. I do not want the car anymore and want it to be replaced!!

Company: Lindsay Saker
Country: South Africa
City: Vw Rivonia

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