Audi South Africa
Car registration

Cars & Transport

I bought a brand new Audi Q3 on the floor at the same dealership on 12/Dec 2012 and took delivery of the car on 14 December 2012. i waited 2 months for the delivery of the registration papers until i started complaining because it was not the first time i bought a new car and i know how the process works.

End of Feb 2013 the sales man Jared Duplesis brought the disc at my work place already cut and fitted it to my car. when i checked the disc the expiry date was 31/10/2013 meaning that the car was registered 3 months before the actual sale date. i asked the salesman the copy of the registration paper where he cut the disc it was not provided till to date. i went to the branch manager to complain i was promissed that the matter will be resolved. I contacted the registration office i was told that the car was registered under somebody else name meaning that even if they were to reverse it i will be the second owner of the car. If i wanted a second hand car i would have gone to their pre-owned dealer. I am paying pre owned car for the price of the new car. the disc will expire at the end of the month still the matter has not been resolved

please help


Company: Audi South Africa
Country: South Africa
City: West rand
  <     >  

RELATED COMPLAINTS

Mccarthy
VEHICLE LICENCE DISC

Kia Menlyn
45 Days and no registration on vehicle??

Peters Watersports
No registration paper with vehicle

BMW South Africa
Appalling customer service

Motor Finance Corporation
I was sold a car that belongs to MFC

Hi Tech Cars
No after sales service / No license or Reg

Renault South Africa
Very poor service

Ford Fury
Still no registration disc

Renault South Africa
Poor Service delivery and poor follow up

Hyundai South Africa
License disc