General Motors South Africa
Poor service from GMSA

Yet again the customer service is pathetic. Thibe assured me that he will call me on Thursday with feedback but didn't because he was on 1/2 day leave for the long weekend. Aiden called on Monday and assured me that someone will call me back. Nobody did. My car is at the garage for 6 weeks now. The astra J is a problematic vehicle. People, stay away from GMSA products. The vehicles are troublesome, service is poor, technical skills are lacking and computer systems fil as much as the cars do.

I am now advising as many people as possible to refrain from supporting GMSA as they will be faced with incompetence and poor quality vehicles

Company: General Motors South Africa
Country: South Africa
City: Customer care

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