General Motors South Africa
No Help-Missing Standard Features-Astra 1.4T Essen

Bought an Astra 1.4 T Essentia car at the Westvaal Jacaranda branch in Pretoria on 12/04/2013 (Fiday).
The sales person asked us (my partner & I) to go look at the car while she was finalising documentation for sale. Therefore no pre-inspection was done.
I signed, we then went to the car. She showed us the interior - how things work based on the questions we asked.
We then realised over the weekend that the following key standard features were missing as per the advert on GMSA site:
oFront Fog Lights
oLeather steering wheel
oPockets on the Front seat backs
oRadio CD 400 with Graphic Info Display
Refer to the [URL Removed]

I sent an e-mail to GMSA customercare on 16/04/2013. They refered me to the dealer, but the branch manager Morudu said they can't help as the area manager Fred says the Westvaal site doesnt have the features & i've already signed. I have been trying to get a formal response from Fred Laubfcher for 2 weeks, but to no avail.
Contacted GMSA on 02/05/2013 again for assistance but they are not responding.

I saw Astra as a trusted brand. I feel robbed because of their false advertisement.

Company: General Motors South Africa
Country: South Africa
City: Westvaal Jacaranda Pretoria

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