Leons Motors Landrover
Towbar for 2nd hand Discovery 4

Cars & Transport

I bought a used L/R Discovery from this dealership more than a year ago. I only realized very recently that the (removable) factory fitted towbar was missing from its storage location when I wanted to hitch our bike trailer.

I phoned the dealership and explained Pedrie the situation.

No excuses were made, they apologized and advised that they will arrange the necessary. I received a call 2 weeks later confirming what the delivery address should be and today I received a brand new tow hitch at my business address in Johannesburg via courier -all expenses paid.
THAT IS SERVICE!!


Company: Leons Motors Landrover
Country: South Africa
City: Rustenburg
  <     >  

RELATED COMPLAINTS

Audi South Africa
Disappointed in Audi service

Wiess Motors
Outstanding Customer Service

CMH Group
No reply after request for information

Land Rover South Africa
Trailer lost on highway due to faulty tow hitch

Kia Motors South Africa
Excellent service

Hatfield Auto
Towbar module Not fitted after being paid fo

Volkswagen
SELLING ACCESORIES (EXTRA'S) THAT DOES'NT FUNCTION

Daihatsu SA
New Terios towbar fitted incorrectly

Kia Motors South Africa
NO Response

Daihatsu SA
Towbar replaced