KFC
Incorrect billing and terrible attitude

I went to the KFC in Hazeldean square this evening and received some of the worst service and attitude I have ever experienced anywhere in the world. After buying our meal we decided to buy 2 brownie avalanches, the price on the menu very clearly states the price as R14.90 each when the entered the sale into the teller machine it showed up as R16.90 each. I don't really mind the 4 rand extra I spent but what i do take serious offence at is how the disrespectful manager dealt with it. The cashier was very nice and realised there was a mistake when I pointed it out to her. She called the manager/supervisor who came over and first insisted it was my fault and that I somehow knew the price was different. Then after he finished blaming me he decided it was time to be disrespectful to the cashiers and try and force them to pay the extra money. After other customers had pointed out how awful he was being I decided to pay in the money so that the cashier would at least not be unfairly held responsible. It is the worst customer service I have ever experienced, absolutely disgusting. I have a photo of the correct price and my incorrectly billed receipt as well.

Company: KFC
Country: South Africa
City: Hazeldean Pretoria

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