Spar
SPAR secretly money from customers

Tuesday I went to Yellowwood Park Spar and bought a bottle of Saint Anna wine. I checked the price on the shelf, it was R26.99. I went to the till and it was rung up at R29.99. I told the cashier that there was a mistake so she went to check the price and then called the manager who checked the price again. The manager said it was R29.99. So I paid my bill and decided I would check the price again once I got out the queue. I did checked and the price was R26.99! The manager. I went back to her and showed her the price tag and the product, she then proceeded to try tell me it's for a different flavour. I showed her that the label and barcode on the price tag was the exact same label and bar code on the product. She then tried to say that the price tag is wrong and that on the main database it is R29.99. I then told her that according to the law you have to sell a product for the amount on its price tag. After arguing with her for 15 minutes she said she would refund me my R3. I don't want R3, I want products rung up properly because I see products quickly increase in price as soon as they hit the till all too often. It is!

Company: Spar
Country: South Africa
City: Yellowwood Park

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