Mochachos
Shocking Customer Service

Not only did the place smell as if the staff didn't bath for 1 month, the bad attitude of the cashier was even worse. She didn't greet, she took my order as if she was irritated, she didn't have change to give me and she was absolutely rude..She seemed more interested entertaining a guy who was flirting with her..The staff spoke to each other so loudly I thought they actually fighting..I asked to see the boss or owner and she rudely replied saying he is not here and does not live in this country..There seemed to be no manager and the staff were just having a huge joll, hence my burger taking over 40 min to get ready..Nevertheless I received my order thrown upside down in a brown carrier bag and when I opened the package to see my meal it was in a total mess..Can this kind of service be given to even 1 customer??? If the owner actually reads up on this he should check up on his staff that worked today..29 January 2014..Absolute shocking and pathetic customer service..

Company: Mochachos
Country: South Africa
City: Honedew, Rock Cottage

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