Mcdonalds
Bad Attitude Delux

Cafes, Bars, Restaurants

We went to get Cuppa-Cakes about 10 minutes ago. Hloni took our order at the intercom and we proceded to the next window. She didnt even tell us the amount - just stuck her hand out the window to take the money. I gave her my eBucks card (because it is accepted by McDonalds) and she outright refused to take it.. She then waved her hands for us to move on - not please proceed.. we asked her about 5 times why they dont take it and she just ignored us. So we pulled up the handbrake and refused to move and held up the queue. Eventually the manager came out and asked what the problem is. During the whole time Hloni just refused to answer any questions and just waved her hand out the window to drive on. The manager said she would "discipline" her. Like that will happen.
Disgusting attitude.
Some people are actually grateful for their jobs - Hlondi clearly isnt.
I will be sending an email to eBucks aswell regarding this incident. What is the point of having an ebucks card if it isnt accepted at the supposed "participating" stores.


Company: Mcdonalds
Country: South Africa
City: Strubensvalley
  <     >  

RELATED COMPLAINTS

Mcdonalds
Service At McDonalds Victory Park Is Appalling

Mcdonalds
VERY VERY VERY VERY BAD ATTITUDE

Mcdonalds
Mcdonalds Drive through

Mcdonalds
Bad attitude from lady taking orders at Drive thru

Nandos
Really bad service

First National Bank
Totally disgusted with ebucks attitude!!!

Ebucks
Useless scheme

Mcdonalds
What a bad service I got from Brenda

Ebucks
Ebucks at Checkers VERY confusing

Mcdonalds
Menu's placed after drive through intercom