KFC
EXPLAIN - KFC CARNIVAL MALL

I COMPLAINED ON HELLO PETER. AFTER I RECEIVED A CALL FROM KFC CARNIVAL TELLING ME TO COLLECT A MEAL AND MY COKE. I DRIVE ALL THE WAY THERE AND SARAH THE MANAGER THAT WAS ON DUTY AT CARNIVAL MALL SAYS SHE KNOWS NOTHING.

I TOLD HER THAT THE PURCHASE WAS MADE HERE AND I DID LODGE A COMPLAINT. SHE COULD NOT HELP ME. I TOLD HER TO CALL HEAD OFFICE. SHE TOLD ME TO CONTACT THE CALL CENTRE.

I DROVE FROM ELSBURG TO CARNIVAL AS I WAS TOLD THAT THE MANAGER ON DUTY WILL KNOW ABOUT THE COMPLAINT LODGED. THIS IS WHAT I GET.

UNACCEPTABLE. I WAS SO ANNOYED I TOLD HER THAT MY PETROL AND WEAR/TEAR ON MY VEHICLE WILL BE PAID FOR.

I AM NOT HAPPY WITH THE WAY I WAS TREATED AT KFC CARNIVAL MALL. NOBODY KNEW ANYTHING AFTER MY DRIVING OUT TO KFC. SARAH REFUSED TO PICK UP A PHONE.

DISGUSTED!!!

Company: KFC
Country: South Africa
City: CARNIVAL, MALL

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