Absa
ABSA - WORST SERVICE EVER!

I applied for value bundles, only to be told that Absa had captured my personal details incorrectly when I initially opened my account. This meant I could not upgrade with Value Bundles as they had incorrect details. I then had this corrected. After having it corrected, I went to Absa Pinetown to collect my card on 13/04. After moving from teller to teller & standing in the queue for a good 30 minutes, I was told that the teller that was assisting me did not issue cards, meaning I then had to go to another one.

I sent through my Debit order and salary switch documents on 11/04, and up to this day, I still have had no feedback. Numerous calls have been unsuccessful as I believe, that section doesnt have a direct #. Absa's service is exactly why a lot of your customers are moving to the likes of FNB.

Company: Absa
Country: South Africa
City: NATIONAL

  <     >