First National Bank
POOR SERVICE AND IMCOMPETANT STAFF

I have been communicating with David Tambo 3 April who replied to my email and said"Your request has been forwarded to FNB Smart account Pricing department to assist you in this regard, they will be in contact with you shortly" I never recieved a call, I sent a follow up email on this email [Email Removed] on the 04/04/2013 where I received an email advising I must contact 0875759409 and I have been told I am not through to the correct department and they put me through to another one more that 4 agents could notasist advising that i am in a wrong department everytime i have been transfered. I then sent and email again advising that I am not getting any joy on their contact centre, I never got any feedback rather should I say no one bothered to attend to my poor need. I have had it with FNB and its poor service I am certain there is service prvider who could do better than them, do they still deserve me as their Valued client or just a number?

Company: First National Bank
Country: South Africa
City: CALL CENTRE

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