Standard Bank
Heart attack in the making

Hi, my granny has been a victim of activity these last couple of days, where money was taken out of her account without her knowledge. She has reported the matter to the Mpumalanga Branch of the Standard Bank of South Africa, which is were she originally opened her account. This is were she was told to wait for 10 days for the investigation to take place. Okay I get that, now this is what gets me, in the meantime without any money, how does Standard Bank expect her to live without any cash, as her account has been transacted on without her knowledge? Apart from that there isn't anyone who is, at least, keeping in contact with her to let her know the progress of the investigation. It's amazing how banks are quick at bugging individuals to take up loans, etc, but are very slow at dishing out cash when it really matters. Financial audits should be conducted immediately, measures should already be in place to help loyal accountholders. There is no excuse for a conglomerate to allow an old woman to starve!

Company: Standard Bank
Country: South Africa
City: Mpumalanga-Kwa Mhlanga

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