Standard Bank
Standard service made Exceptional!

I've been having so many internet banking headaches with Standard Bank. From errors like Can't transfer from account type to E17 Limits, and no-one was ever able to assist. I went through branch, to secure messaging to calling the service center to the complaints email to Hello Peter.

Everyone said there wasn't a problem with my account, and I was still having an issue - about to give up and close the account when...

I got in touch with Farhaana Jogee, from the call center in Constantia. She quickly logged a INC with IT and sent me a follow-up that its been resolved. I tried transferring and its working.

Well done to Farhaana and the IT Team who fixed my problem. Keep up the good work.

Thanks
Ahmed

Company: Standard Bank
Country: South Africa
City: Call Center

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