Capitec Bank
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Went to 2 banks in the mall on saturday namely nedbank and african bank of which the consultants attended to me very helpfully asked if i have all the relevant documents with (I did) and they welcomed me in. Unsucceddful @ those 2 banks then went off to capitec bank who is also the bank i bank with! Got to the door the mal consultant named Bjorn assisted me "good mam.how can i help i told hoim what i wanted he then asked me do i have all my documents with and i did he asked if my H.R was @ work i said no and all he said was sorry we cant help you if your H.R not in! Point is none of the other banks refused me @ the door because my H.R wasnt in work on the weekend. He surely doesnt know much about customer satisfaction! Not impressed and will be closing my capitec savings account soon!!!

Company: Capitec Bank
Country: South Africa
City: Tokai cape town

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