Absa
No response to a request

Business & Finance

Good day,

On the 28th of February 2013 I transfered money into an account that is no longer active. After realising this error I rushed to the branch (Commisioner street) to rectify. I was told that I needed to send a request for reversal to [Email Removed] I did almost immediately, but there was no response.

Upon realising the non response part of Absa I then sent another email on Saturday the 2nd of March 2013.To my surprise up until this very day, no one has contacted me about my querry.
This is truly disappointing from a brand like Absa.

Kindly follow up on this as a matter of urgency.

Nobuhle Kumalo


Company: Absa
Country: South Africa
City: Internet banking
  <     >  

RELATED COMPLAINTS

Absa
Delay of statement request on my savings account

Absa
Deposit made but not available in account

Absa
Taking too long response on m y credit limit

Absa
Absa Action (less) Line?

Absa
Reversal of debit orde

Absa
No feedback on estate

Absa
Payment Reversal Request not assitance

Absa
ABSA RESPONSE to - GET YOUR OWN MONEY BACK!

Absa
No response to claim since oct 2013

Absa
Negligent return of funds instead of crediting my