First National Bank
Help me by responding

I had contacted the FNB for assistance in increasing my credit limit on the 11th Feb [QP1308637: Customer support request - Reference. 62150700]; receiving no feedback I again contacted them on the 2nd March with the documents that I had previously used to apply for a credit increase; I urged Nozipho Mazibuko for a speedy process but as before, my request just forwarded to the credit card division for it to be ignored.

Being a Clicks customer, I feel that FNB has simply ignored me. However, it's FNB's name on the email address and it therefore their responsibility. The poor service is clearly unacceptable. I fail to understand how such a simple process could be so difficult that it would warrant almost a month of wasted time.

Company: First National Bank
Country: South Africa
City: FNB Credit Card

  <     >