Standard Bank
Reverse payment

I made an incorrect payment via EFT and immediately called to stop this. Customer - lack of - Care simply advised that this will be done after 21 working days. I was to and told that payment was already made to the recipient, even though I can confirm that this is not true. Elton is very good at explaining processes and forgetting names but refuses to answer simple questions and resolve customer queries.

Company: Standard Bank
Country: South Africa
City: Customer Care

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