FNB Insurance Brokers
Absolutely no communication or feedback!!

Business & Finance

I am in the process of claiming for a house burgarly through FNB. The problems I am experiencing is that I have in more than two weeks not had any feedback on the progress of my claim. I have tried numerous times to get hold of this specific person that was assigned to my claim but for some or other reason unknown to anyone she is NEVER at her desk or phone!! How does the work get done if she is not available?? I leave messages to contact me and send emails but she simply does not respond!! At a stage I got hold of her superior whom only gave me attitude and still has not come back to me to inform me on the progress. I am now considering canceling my insurance, my car financing and my banking account!!


Company: FNB Insurance Brokers
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

FNB Insurance Brokers
NO Feedback on the progress of customer claims!!!

Alexander Forbes Insurance
No Communication

FNB Insurance Brokers
WORST INSURANCE COMPANY EVER!!!

Itrust Recovery
Feedback Please?

Absa
Insurance claim. No feedback

MiWay
Claim 493455

FNB Insurance Brokers
Provider failed to send an assessor or feedback

FNB Insurance Brokers
No service. No response after 4 weeks

FNB Insurance Brokers
No correspondence on the progress of my claim

FNB Insurance Brokers
Worst Customer Service EVER