Absa
Inefficient Call Centre

I applied for a new platinum Credit Card about a month ago. I phoned the call centre repeatedly today. I can't get through. I was on hold for 10 minutes. One agent was just incompetent.

It's just sad that your platinum line provides a substandard service.

Thankfully I don't use my Absa platinum account as my primary source of banking.

Company: Absa
Country: South Africa
City: Platinum Credit Card

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